Ability Link Services
Our personalized support helps people stay independent and feel confident, comfortable, and cared for in everyday life.
Services Overview
At Ability Link, our Access Agents help older adults and their families navigate medical, social, and financial care with clear, personal support. We focus on three key areas to ensure each person gets the help they need to live safely, stay independent, and enjoy their life.
Assessment & Planning
Tailored Support for Every Individual
Our process begins with a thorough Assessment & Planning phase, where we evaluate each person’s unique situation and develop an in-depth care plan that addresses their specific needs. Whether the individual is managing a chronic health condition, behavioral health challenges, or simply needs support with day-to-day activities, we work to assess overall well-being.
We conduct comprehensive assessments of physical health, mobility, and the ability to perform Activities of Daily Living (ADLs). For those needing extra assistance, we evaluate the home environment, ensuring it is safe and accessible by recommending necessary modifications or equipment.
Our Access Agents also evaluate the social and emotional well-being of individuals, identifying risks of isolation and ensuring appropriate emotional and social support is integrated into their care plan. Through this process, we create a comprehensive roadmap that considers all aspects of the individual’s life and well-being.
Access & Linkage
Connecting Individuals with Vital Resources
Once the care plan is in place, we move into the Access & Linkage phase, where our Access Agents serve as the bridge between individuals and the full spectrum of essential services from healthcare and wellness to social, emotional, financial, and legal support.
We facilitate connections to healthcare providers, ensuring each person can access preventive care, treatment for chronic conditions, and specialized services like physical therapy or nutrition counseling. For those managing mental health concerns, we help them find the right therapists, psychiatrists, or support groups, ensuring they receive the behavioral health services they need to maintain their mental and emotional well-being.
Extending to Everyday Needs
Our services extend to practical everyday needs as well. We help you access home health aides or personal care attendants to assist with ADLs and connect with providers of Durable Medical Equipment (DME), such as walkers, hearing aids, or hospital beds, ensuring these items are safe, durable, and tailored to your needs.
Financial Planning
Our Access Agents coordinate with the top financial planners and legal experts, assisting with estate planning, long-term care insurance, and ongoing financial management. We help navigate public benefits like Medicare, Medicaid, and Social Security, making sure financial needs are met and future care is planned.
Critical Housing Support
We also provide critical support in housing and safety, connecting individuals to affordable, accessible housing options and ensuring their homes are equipped with essential safety features. For those in housing transition, we assist with housing placement and security.
Support & Coordination
Ongoing Care for Changing Needs
At Ability Link, we understand that your care needs evolve over time. That’s why our Support & Coordination services provide continuous, proactive management of each individual’s needs, ensuring they are met as they change.
Our Access Agents ensure ongoing coordination between healthcare providers, helping individuals adhere to treatment plans and stay on top of their medical appointments. We monitor the use of durable medical equipment, ensuring it remains safe and effective, and we check in regularly with caregivers and family members to adjust care as needed.
We also take the lead in coordinating behavioral health services, helping maintain access to therapy and psychiatric care. If crises arise, we act swiftly to connect you with emergency services or other urgent care solutions.
Integrating Helpful Technology
We help you integrate and personalize technology to support daily living, improve access to care, and stay connected. From setup to ongoing support, we make sure the tools work for their unique needs.
Safe, Smart-home Setup
We set-up smart home tools that make daily life safer and easier, like voice reminders, mobility friendly controls, and quick access to emergency help. We tailor each setup to support health needs, connection with loved ones, and greater peace of mind at home.
Ongoing Support
We stay involved beyond the initial setup, making adjustments as needs change over time. Whether it’s updating safety settings, connecting new care services, or simplifying daily routines, we ensure the tools and support continue to fit each person’s evolving life. This steady guidance helps maintain comfort, confidence, and independence at home.
Financial Assistance
We connect you with trusted financial support services, including licensed money managers, budgeting help, and bill payment assistance. We guide each person to the right resources for their needs, offering ongoing support to keep things on track without the need to directly manage finances.
Comprehensive, Holistic Care
At Ability Link, we take a whole-person approach to care, supporting medical, social, financial, and emotional needs. Our Access Agents serve as a single point of contact to help people navigate complex systems, whether that means finding healthcare, arranging home changes, or planning for long-term support. Our goal is to help each person live safely and independently, with confidence that their needs are being met.
Social & Emotional Well-being Services
Our social and emotional well-being services include regular check-ins with individuals to ensure they remain engaged and supported in their communities. We link them with social activities, peer support groups, and community centers, all of which reduce isolation and improve quality of life.