The caregiving crisis is impacting your workforce more than you think. Ability Link helps companies bridge the gap with high-touch, flexible support designed for today’s employees.
The Hidden Workforce Crisis: Caregiving Strain
In the Bay Area and beyond, millions of employees are juggling their day jobs alongside an invisible second shift: caregiving. Whether it’s managing care for an aging parent, a spouse with a chronic illness, or a child with complex needs, the pressure is real and it’s affecting performance, retention, and mental health.
Studies show that nearly 60% of working caregivers report clinically significant anxiety or depression, and caregiving responsibilities are one of the top drivers of employee burnout and absenteeism.
At Ability Link, we’ve seen firsthand how care strain affects even the most high-performing employees and how the right support system can transform their ability to show up and thrive at work.
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The ROI of Supporting Working Caregivers
Employers can’t afford to overlook the toll caregiving takes on their teams:
-Productivity loss: Without support, employees spend an average of 8–10 hours per week coordinating care.
-Leaves of absence: Family-related leave is rising sharply and some companies report year-over-year increases of over 20%.
-Retention risk: Without accommodations or care support, top talent is walking away from roles they love.
The good news? A well-designed caregiving benefit can reduce all of these risks.
At Ability Link, over 90% of the families we support report improved productivity, lower stress levels, and fewer distractions at work. We’ve helped caregivers avoid unnecessary leaves of absence, return to the office with confidence, and regain a sense of control and relief.
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Why Ability Link Works
Unlike generic EAPs or national platforms, Ability Link offers localized, expert-driven care coordination with a human touch. Our team of Access Agents, backed by licensed professionals, works directly with families to assess needs and design personalized care plans. Our 20+ years of experience enables us to know the landscape of Santa Clara County services unlike any one else.
What makes us different:
-One-on-one support that actually takes work off the employee’s plate
-Bay Area focus with vetted provider networks, in-home options, and culturally responsive care
-Flexible models that integrate with your existing benefits, including add-ons for return-to-office support
We offer everything from assessments and home visits to daily check-ins, family conferencing, and long-term planning. For every service purchased, we also support underserved families, a redistributive model that reflects your company’s values.
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Supporting Return-to-Office Transitions
Return-to-office efforts are failing when caregiving isn’t accounted for. Employees can’t show up if they’re worried about who’s showing up at home. Ability Link’s concierge model ensures reliable, ongoing support, allowing staff to confidently return to the workplace or stay focused in hybrid roles.
We act as an extension of your HR team, flagging gaps early, providing relief fast, and helping your employees stay, not just survive.
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Ready to Talk?
If your company is seeing rising leave requests, struggling with RTO compliance, or just wants to lead with compassion, we’d love to talk. Ability Link is currently onboarding new employer partners in the Bay Area.
Let’s design a benefit that supports your team and your mission.
www.ability.link
info@ability.link
Serving Santa Clara County and the Greater Bay Area, including: San Jose, Palo Alto, Sunnyvale, Cupertino, Santa Clara, Mountain View, Los Gatos, Campbell, Milpitas, Saratoga, Morgan Hill, and Gilroy